Our Services
BRC provides professional residential concierge services for luxury buildings, designed to deliver seamless support and an elevated living experience for residents and property managers.
Our concierges are trained on-site and operate as an extension of your property management team. We handle daily front desk operations, guest reception, package management, amenity reservations, and vendor coordination. Our staff are skilled in anticipating resident needs, resolving issues promptly, and maintaining a secure, welcoming environment at all times.
BRC’s approach emphasizes reliability, discretion, and personalized attention. We work closely with property managers to adapt our services to each building’s unique requirements, ensuring consistent quality and resident satisfaction.
Key Services Include:
- 24/7 front desk coverage and resident assistance
- Visitor and guest management
- Package and delivery handling
- Amenity scheduling and event support
- Coordination with maintenance and housekeeping teams
- Vendor access and service oversight
- Emergency response and security protocols
Our team is dedicated to upholding the standards expected in luxury residential environments. BRC’s hands-on training and ongoing quality checks ensure our concierges deliver the highest level of service, every day.
Testimonials
Mustapha j and Praise A an excellent customer service for helping me out when I had to move my sister out of the building. They were very helpful and so polite to me. – Zinc Apartment
I just wanted to let you know that Ken at James and Harrison court apartment working the 3pm to 10pm shift weeknights is literally one of the best parts of my day. She always puts a smile on my face, is so respectful and helpful, and she makes sure that I feel right at home which is so important to me. 10/10 rating.
This review is to specifically praise the OUTSTANDING CONCIERGE TEAM who work at The Sudbury Apartment building with the utmost professionalism, intelligence, and efficacy in making everyday living here five stars! We all interface with these staff members multiple times daily, and they truly go out of their way to assist, support and cheerfully greet us, It is easy to gauge their value if you imagine the building without them (it would be a totally different living experience)… I would rate the Concierge team from Boston Residential Concierge at the same level of any five start resort.) watch out Raffles and Four season,