Boston Residential Concierge differentiates itself from other concierge service companies, by serving your community in the following beneficial and competitive ways:

Increase in Residential Loyalty/Retention

Purchasers of luxury apartments expect services that are beyond simply good infrastructure. They desire a concierge service provided by someone personable, efficient and discreet to offer a great start to their morning and a warm welcome home each day. Our team will receive deliveries, manage tradespeople, arrange transport, coordinate pet care/ dog walking and a myriad of other services that go beyond just efficient front desk management. Making use of our concierge service demonstrates a commitment to your current and future residents. This will make a significant difference for your community and directly translate into resident loyalty and retention.

Improve your closing ratio

With the high level of competition and constant struggle for tenants, adding a unique community amenity will put you one step ahead of your competitors. Our professional services will not only add prestige to your building but will also present your management brand as one that has sincere concern for each tenant’s satisfaction. We know that the first person you see when you walk in the door of a residential community is the Concierge, we also know that this has a direct impact on your brand. Our emphasis on extra care and hospitality will serve as an x-factor; giving your property a competitive edge in the marketplace and helping to improve your closing ratio.

Improve Sales/Lease productivity by outsourcing daily tasks to us

Our services are geared to assisting brands improve in all areas, including sales and productivity. We will help assist you with administrative tasks and specific responsibilities as they arise. This will remove the burden of non-leasing or non-sales related issues from your management team. It will allow our concierge associates to be the team your residents turn to for everything else. In essence, our services will allow your management staff to focus on revenue generating activities that will improve sales and productivity of your community.